During the soft launch period, the service is available only in the following countries: the United States, Mexico, Brazil, India, Indonesia, Thailand, and Taiwan.

If you are in one of these regions but still cannot download or install the game, please check the following:

• Check and free up storage space on your device.
• Check your network connection (Wi-Fi recommended).
• Verify your device's OS version (Android 8.0 / iPhone 6s or later).
• Clear the app store cache and try again.