How do I create an account?

Astro Arena does not require a separate sign-up process — you can start playing immediately with a guest login. However, guest account data ...

Is my data synced across devices?

If your account is linked with KRAFTON ID, Google, or Apple, your game data will be retained when you log in with the same account on anothe...

My account was reset after changing my phone.

For Guest Accounts If you are using a guest account, your gameplay data is not linked to any specific account and cannot be transferred betw...

If I delete and reinstall the game, will my data be reset?

For Guest Accounts If you are playing as a guest, reinstalling the game will erase all saved data. Please note that once erased, the data ca...

How do I link a social account?

You can link a KRAFTON ID, Google Account, or Apple Account by tapping Settings → Basic → Linked Platforms → Link in the top-right corner of...

Can I change my linked Google Play or Apple Account?

The game does not support changing from one Google Play or Apple Account to another. Once an account is linked to an SNS, the linked account...

Can I transfer my game data from one account to another?

Once you have connected your game account to a Google or Apple account, it is not possible to transfer your data to another account. Please ...

What should I do if I lose access to my account?

If your account is linked (KRAFTON ID / Google / Apple), you can recover your game data by logging back in with that account.If you have als...

Where can I find my Account ID?

You can view and copy your Account ID under Settings → Basic → Account ID in the top-right corner of the in-game lobby.

Why was my account suspended?

If a user violates the rules of conduct, their access to the service may be restricted.If you would like to appeal an account suspension, yo...